Legal
Privacy Policy
Last updated: September 13, 2026
This policy explains what Charms Home Buyers (“we”, “us”) collects when you use charmshomebuyers.com, how we use it, and the choices you have.
Information we collect
- Information you give us: your name, phone number, email address, property address and details about the property and your situation, submitted through our forms or given to us by phone, text or email.
- Information collected automatically: IP address, browser and device type, pages viewed, referring URL and similar analytics data, collected through cookies and comparable technologies.
How we use it
- To evaluate your property and prepare a cash offer
- To contact you about your inquiry by phone, text or email
- To perform due diligence, including public records and title research
- To improve the website and measure the performance of our marketing
- To comply with legal obligations
Calls, texts and your consent
By submitting a form or providing your phone number, you agree that Charms Home Buyers may contact you at that number by phone call, text message or email about your property inquiry, including through automated means. Consent is not a condition of any purchase. Message and data rates may apply. Reply STOP to any text message to opt out, or HELP for help. You can withdraw consent at any time by calling (713) 929-2006 or writing to us at the address below.
Who we share it with
We share information with service providers who help us operate, such as our CRM and marketing platform, title companies, attorneys, inspectors and contractors, only as needed to evaluate or close a transaction. We may disclose information where required by law. We do not sell your personal information.
Cookies and analytics
We use cookies and analytics tools to understand how the site is used. Most browsers let you refuse cookies; some parts of the site may not work as well if you do.
Data retention and security
We keep inquiry records for as long as needed for our business and legal purposes, and we use reasonable administrative and technical safeguards. No method of transmission over the internet is completely secure.
Your choices
You can ask us to access, correct or delete the personal information we hold about you, or to stop contacting you, by calling (713) 929-2006, using the contact form, or writing to us at the address below. Texas residents and residents of other states may have additional rights under applicable state privacy law.
Children
This site is not directed at children under 13 and we do not knowingly collect their information.
Changes
We may update this policy; the “last updated” date above will change when we do.
Contact
Charms Home Buyers, 21175 TX-249 Ste 314, Houston, TX 77070 · (713) 929-2006